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I placed one order and it was fine. It took slightly longer than anticipated but as long as what I am seeing described in these recent reviews. I was planning on placing another order when I noticed that the daily marketing emails I was receiving had stopped as did all...
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#1199662
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Gekks - Hate the new design

Old design was much better this new design with the sticky stuff on the sock is crap, doesn’t stick to the shoe and keeps moving. Go back to the old design
2.2
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#1196328
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Ordered my gekks Jan 23,2018 and it’s Feb 21,2018 and I’m still waiting for my order. (When I tracked shipping estimated arrival date is March 3.2018... so it takes almost 7 weeks to get 3 pairs of socks? Ridiculous! I don’t care how magical these socks are, no one has...
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1.0
#1194386
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Ordered 2 Closet Packs sets. Had to ask them where my order was 2 weeks after promised ship date. They can not be reached my phone (Hmmm.) Wrote Customer Service. Finally received ONE partial set. (The Closet Pack is supposed to be 3 different kinds of Gekks. I was...
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Anonymous
Cheryl Ray

I also reported them to BBB. They refuse to do anything. DO NOT EVER PURCHASR ANYTHING FROM THUS COMPANY & TELL EVERYONE YOU KNOW. They do not honor their promise of satisfact...

1.7
I didn't like
  • Not offering complimentary products
  • Refusal to pay return shipping charges
  • Long wait for incorrect items
#1191196
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Bought these thinking they’d be great. Had some family issues to take care of (stepmom died and had to bring my elderly dad home to live), so didn’t get to trying them for a couple of months (my bad). When I finally tried them, they were HORRIBLE to install and felt...
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#1190605
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Ordered expecting 3-5 shipping and handling as written and waited three weeks and they never shipped. Finally got a response from customer service and they assured me they were shipping in a day, weeks later, nothing. They refused to give me a refund and just kept...
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1.0
#1189866
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Gekks - Order charged on day 1 and shipped on day 41

Gekks has very poor customer service and support. They charge for back ordered items immediately and don’t send notices about delays in shipments. They have no phone support and email support is delayed. This company needs better practices and customer support
2.2
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1189361
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Horrible directions. My Gekks don't look anything like the ones in the videos. They look like they were made in someones kitchen. Cheap, poor construction. I tried the loafer style first but it bunches and slides no matter how hard I try to fasten them. I pretty much...
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1.6
#1185522
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I'm only writing this because I completely disagree with a lot of these reviews. I ordered two pairs for my flats (one is a sort of tan / beige and the other is black) and they work as advertised. They stay attached to my shoe, don't fall or slip at all and I haven't...
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4.7
I liked
  • Product
  • Product shipped promptly
#1176288
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Wow, atrocious customer service. Basically, one of the grippers we were sent was faulty. Sent in a support request via website which was completely ignored. Went to customer chat which was polite and also completely useless as the agent could just "document" the...
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1.0
I didn't like
  • Customer service
#1167676
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